MİSS MİNA CONSUMER RIGHTS - DISCLAIMER -
CANCELLATION REFUND CONDITIONS
GENERAL:
1. If you place an order electronically
through the website you are using, you will be deemed to have accepted the
preliminary information form and the distance sales contract presented to you.
2. Buyers are subject to the provisions
of the Law on Consumer Protection No.6502 and the Regulation on Distance
Contracts (RG: 27.11.2014 / 29188) and other applicable laws regarding the sale
and delivery of the purchased product.
3. Cargo charges, which are the shipping
costs of the product, will be paid by the buyers.
4. Each product purchased is delivered
to the person and / or organization at the address indicated by the buyer,
provided that it does not exceed the legal period of 30 days. If the product is
not delivered within this period, the Buyers may terminate the contract.
5. The purchased product must be
delivered in full and in accordance with the qualifications specified in the
order, and with documents such as warranty certificate, user manual, if any.
6. In the event that it becomes
impossible to sell the purchased product, the seller must notify the buyer in
writing within 5 days of learning about this situation. The total price must be
returned to the Buyer within 14 days.
IF THE PRODUCT PURCHASED IS NOT PAID:
7. If the buyer does not pay for the
purchased product or cancels it in the bank records, the Seller's obligation to
deliver the product is terminated.
PURCHASES MADE WITH UNAUTHORIZED USE OF
CREDIT CARD:
8. After the product is delivered, if it
is determined that the credit card paid by the buyer is used unfairly by
unauthorized persons and the price of the product sold is not paid to the
Seller by the relevant bank or financial institution, the buyer will pay the
shipping cost of the product subject to the contract within 3 days. must be
returned to the SELLER.
IF THE PRODUCT CANNOT BE DELIVERED
DURING THE TIME FOR UNEXPECTED CAUSES
9. If there is a force majeure that the
Seller cannot foresee and the product cannot be delivered on time, the
situation is notified to the Buyer. The buyer may request the cancellation of
the order, the replacement of the product with a similar one, or the
postponement of the delivery until the obstacle disappears. If the buyer
cancels the order; If the payment was made in cash, this fee shall be paid to
him in cash within 14 days of cancellation. If the buyer made the payment by
credit card and cancels, the product price will be returned to the bank within
14 days from this cancellation, but it is possible for the bank to transfer it
to the buyer's account within 2-3 weeks.
OBLIGATION OF THE BUYER TO CHECK THE
PRODUCT:
10. The buyer will inspect the
contractual goods / service before receiving it; crushed, broken, torn package,
etc. will not receive the damaged and defective goods / services from the cargo
company. The delivered goods / services will be deemed undamaged and intact.
BUYER must carefully protect the goods / services after delivery. If the right
of withdrawal is to be used, the goods / services should not be used. The
invoice must be returned with the product.
RIGHT TO WITHDRAWAL:
11. BUYER; may use the right to withdraw
from the contract by refusing the goods without any legal or criminal liability
and without any justification, provided that the SELLER is notified via the
following contact information within 15 (fifteen) days from the date of
delivery of the purchased product to himself or to the person / organization at
the address indicated.
12. CONTACT INFORMATION FOR THE SELLER'S
RIGHT TO WITHDRAWAL:
COMPANY
NAME / TITLE: Miss Mina - Onur Yaman
ADDRESS: Meşrutiyet Mahallesi, Kodoman
Sokak No: 59 Kat: 3 Osmanbey / Şişli / İstanbul
EMAIL: info@missmina.com.tr
TEL: +90 (212) 231 19 97
DURATION OF THE RIGHT OF WITHDRAWAL:
13. If the buyer purchases a service,
this 15-day period starts from the date the contract is signed. Before the
expiry of the right of withdrawal, the right of withdrawal cannot be exercised
in the service contracts that are initiated with the approval of the consumer.
14 Expenses arising from the use of the
right of withdrawal belong to the SELLER.
15. In order to use the right of
withdrawal, a written notification must be made to the SELLER by registered
mail, fax or e-mail within 15 (fifteen) days and the product must not be used
in accordance with the provisions of "Products for which the Right of
Withdrawal Cannot Be Used" set forth in this contract.
USE OF WITHDRAWAL RIGHT:
16.3. the invoice of the product delivered
to the person or the BUYER (If the invoice of the product to be returned is
corporate, it must be sent together with the return invoice issued by the
institution when returning.
17. The return form must be delivered
complete and undamaged with the box, packaging and standard accessories, if
any, of the products to be returned.
REFUND CONDITIONS:
18. The SELLER is obliged to return the
total amount and the documents that put the BUYER under debt within 10 days
from the receipt of the withdrawal notice to the BUYER and to return the goods
within 20 days.
19. If there is a decrease in the value
of the goods or the return becomes impossible due to a reason arising from the
BUYER's fault, the BUYER is liable to compensate the damages of the SELLER at
the rate of his fault. However, the BUYER is not responsible for the changes
and deteriorations caused by the proper use of the product or product within
the right of withdrawal period.
20. If the campaign limit amount set by
the SELLER is reduced due to the use of the right of withdrawal, the discount
amount used within the scope of the campaign is canceled.
PRODUCTS THAT CANNOT BE USED OF
WITHDRAWAL RIGHT:
21. Goods that are prepared in line with
the BUYER's request or explicitly personal needs and that are not suitable for
return, underwear, swimwear and bikini bottoms, make-up materials, disposable
products, items that are in danger of deterioration or that are likely to
expire, or products that are not suitable for health and hygiene if the package
is opened by the BUYER after delivery, products that are mixed with other
products after delivery and cannot be separated by nature, Goods related to
periodicals such as newspapers and magazines, except those provided under the
subscription agreement, Electronic The return of the services rendered
instantly or the intangible goods delivered to the consumer instantly, as well
as audio or video recordings, books, digital content, software programs, data
recording and data storage devices, computer consumables, packaging was opened
by the BUYER as required by the Regulation. ir. In addition, before the
expiration of the right of withdrawal, it is not possible to use the right of
withdrawal regarding the services started with the consent of the consumer.
22. Return of cosmetics and personal
care products, underwear, swimwear, bikinis, books, reproducible software and
programs, DVD, VCD, CD and cassettes, stationery consumables (toner, cartridge,
tape, etc.), textile products and fabrics packaging must be unopened, untested,
undisturbed and unused.
DEFAULT AND LEGAL RESULTS
23. The BUYER agrees, declares and
undertakes that if the payment transactions are made by credit card, if the
card is in default, it will pay interest and be liable to the bank within the
framework of the credit card agreement with the cardholder bank. In this case,
the relevant bank may apply for legal remedies; The BUYER may request the costs
and the counsel's fee from the BUYER and in any case, in case the BUYER goes
into default due to the debt, the BUYER agrees that the SELLER will pay the
loss and damage incurred due to the delayed performance of the debt.
PAYMENT AND DELIVERY
24.Bank Transfer or EFT (Electronic Funds Transfer), you can pay to our
company account.
25. With your credit cards on our site, you can take advantage of online
single payment or online installments for any credit card. In your online
payments, the amount will be withdrawn from your credit card at the end of your
order.